Due to Covid-19, Silken hotels needed to reduce the use of brochures and stationery to avoid contagion points and to display room service and breakfast services in the rooms. On the other hand, as many of the staff were not available; they needed to automate tasks such as check-in to streamline processes, especially at the reception desk. Thanks to the Digital Menu solution, Silken Hotels has not only been able to return to business with more security after the pandemic, but it also helps them to digitalise their business.
"This is a further step in our leadership and commitment to preserving the health of our employees, customers and suppliers in today's challenging environment"
Amado Jiménez, Director of HR, Quality and Communication at Hoteles Silken.