The logistics sector has traditionally been led by those who have excelled in their cost-competitive strategy and who have also managed to build their services around customer needs. With the digital transformation of the sector, the current situation is accelerating the main challenges and trends in the industry, especially in these two areas:
- Improving the customer experience and adapting to changes in consumption patterns and habits.
- The growing optimisation of available capacity and operational needs as one of the key pillar of greater operational efficiency.