The positive growth potential for the industry is enormous, especially given the clear opportunity for insurers to fulfil their purpose, bolster customer confidence and take advantage of increased demand. Addressing critical social issues, starting with protection and retirement savings gaps, will be good for business and encourage innovation and transformation. Research reveals that the insurance industry has struggled for years to increase its productivity, particularly in comparison to other industries. Moreover, the distribution of operating costs between the top and bottom performers in both Life and Non-Life sector has increased substantially over the last decade.
Insurance
Digitally transforming the sector