Find below all policies and certificates of Telefónica IoT & Big Data Tech.
Telefónica considers quality as one of its main focuses of work. At Telefónica we are aware that our work only makes sense if it is aimed at complete customer satisfaction, and we are also aware that this cannot be achieved if we do not carry out our work under quality policies that facilitate it.
The Management and the entire Telefónica team are committed to a Comprehensive Quality Policy, which provides improvements to processes and serves to achieve excellence in our service and total customer satisfaction. To this end, Telefónica IoT & Big Data Tech equips itself with the tools and training necessary to achieve it and maintain it continuously.
In this continuous improvement, the GIS Committee, Integral Management System, of Telefónica IoT & Big Data Tech commits to:
Satisfy the needs of customers and other interested parties
Comply with current regulations and legislation in everything that affects the organization's operations.
Continuously improve its internal processes and the services offered to its customers.
For more information, we inform you that you can also consult Telefonica's Global Environmental Policy, which also generally applies to our company in its capacity as a company belonging to said Business Group.
All the companies of the Telefónica Group are committed to following a series of global principles that promote the promotion of Health, Safety and Well-being at Work. In particular, at Telefónica we have a specific Policy whose purpose is precisely to ratify said commitment to Safety, Health and Well-being both with respect to its employees and throughout our supply chain and partners.
For more information, please note that you can also view Telefónicas Global Security Policy, which also apply generally to our company as part of the Telefónica Group.
Our main responsibility and one of our main objectives is to offer our clients innovative solutions and services with high quality and safety standards.
As a sign of guarantee and trust for our clients, Telefónica Tech IoT & Big Data periodically undergoes independent audits to certify its management systems in accordance with the main international standards.
For any queries related to Telefónica Tech IoT & Big Data Certificates, please contact our team through sig.iot-bd@telefonica.com